FAQs

The frequency of air filter changes varies based on factors such as filter type, pet ownership, and system size. Regular replacement is essential as clogged filters reduce airflow and increase strain on your furnace. For specific advice tailored to your system, we recommend reaching out to our team for personalized guidance.

Annual maintenance of heating and cooling systems is strongly advised. Regular servicing helps lower energy consumption, reduce repair costs, prevent unexpected breakdowns, and extend equipment lifespan. Failure to perform routine maintenance often results in decreased system efficiency and increased energy usage over time.

A service agreement provides protection against unforeseen repair expenses. While it doesn't cover every potential issue, it significantly reduces the risk of costly breakdowns. Our team can provide detailed information about our service agreements' comprehensive coverage, helping you avoid substantial repair bills for parts and labor.

Heat pumps are versatile systems that provide both heating and cooling for homes. They're rated using seer for cooling efficiency and hspf for heating efficiency, with higher ratings indicating greater energy savings. Heat pumps function as efficient alternatives to electric heating, operating like air conditioners in summer and reversing the process in winter. They're typically combined with a backup heating source for extremely cold days.

If you detect a gas odor, whether propane or natural gas, immediate action is critical. Evacuate your home immediately and avoid any actions that could create a spark, such as using a phone or starting a vehicle. From a safe location, contact your gas supplier or emergency services. If possible, turn off the gas supply. Do not return to your home until authorities confirm it's safe. Both types of gas have distinct odors added for detection purposes.

Air conditioner noise levels are measured in decibels (db), with even small increases representing significant changes in sound intensity. A 6 db increase quadruples the compressor sound, though it takes about 10 db to double perceived loudness. Recent technological advancements have significantly reduced operating noise in modern units. We can demonstrate the varying sound levels across our product range to help you find a quieter option.

While professional maintenance is recommended for water heaters, there are some steps homeowners can take. Ensure no flammable materials are stored near the heater, keep the top clean and dry, and maintain a clutter-free area around it for easy access. If you notice any leaks or issues, contact a professional plumber. For specific maintenance guidelines, consult your water heater's owner manual.

Carbon monoxide accumulation in homes poses a serious risk. This odorless gas results from incomplete combustion of carbon-based fuels and can be lethal. The u.s. consumer product safety commission reports over 200 deaths and 5,000 emergency room visits annually due to carbon monoxide poisoning. To protect your household, we strongly recommend installing carbon monoxide detectors, as they are the only reliable method to detect this dangerous gas.

Uneven heating or cooling can result from various factors, including solar heat through windows, undersized systems, improper balancing, clogged ducts, or inadequate zoning in multi-story homes. As each situation is unique, we recommend scheduling an on-site assessment. Our technicians can evaluate your specific circumstances and provide customized solutions to improve comfort throughout your home.

Two-stage heating and cooling systems offer enhanced temperature management and energy efficiency. In cooling, these systems utilize either two compressors of different sizes or a single adjustable compressor. For heating, heat pumps use dual compressors, while furnaces employ modulating gas valves. This design allows the system to operate at a lower capacity when full power isn't required, resulting in energy savings and more consistent comfort levels in your home.